I'm trying to keep my business, my triplets, and my waistline under control. I excel at one of those, fail at another one of those, and one is a work in progress. Which is which is day dependant.

Wednesday, November 21, 2012

In Your Own Backyard

My business recently provided a whole lot of beautiful biscuits for the anniversary dinner of our synagogue. In organising these to be made, the marketing person called and asked me if I could email her our logo for use in the event's press. She offered to print it in the booklet, announce it out loud, and basically make a big deal over my company because we provided these treats.

While I appreciated the offer, I flat out refused to have ANY mention of my company at all - and even went so far as to not label the biscuits themselves as we normally would. I think the marketing lady was a little surprised about this. After all, what company does not want some publicity and attention?

Here's the thing - the people who attended this event are NOT my target market, and they know me personally. Knowing me personally means they would not hesitate to call me and either ask for a favour or ask for a discount. Why? Because they know me personally, of course. Then if I didn't provide either the favour or the discount, word will get around that I'm less than generous - and while I don't much care what "gets around," I'd rather it was NO word than a bad one.

Does this mean I don't want to give my friends and acquantainces a discount or do them a favour?


It just means I'd rather do it on a personal level, not a professional one. The very last thing I need is people calling me and wanting something for nothing simply because they know that I have a life outside the business. Yet again the "don't shit where you sleep" adage suits this situation well. YES, I wanted to support my community, but NO that doesn't mean I needed to crow about it.

Second reason I didn't want the advertising? I wanted to avoid the Rock Star Effect. I knew if my business name was plastered all over the place, I'd get attention at the event and we all know how far I will go to avoid that sort of stuff.

Take home lesson here? Not all publicity is good publicity. 

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